Evaluating the Usability and Effectiveness of Desktop Voice Assistants on Windows Operating Systems

Year : 2026 | Volume : 13 | Issue : 01 | Page : 29 42
By

Pritam Pal,

Harsh Panchal,

Kinjal Doshi,

  1. Student, MCA, Thakur Institute of Management Studies, Career Development and Research, Mumbai, Maharashtra, India
  2. Student, MCA, Thakur Institute of Management Studies, Career Development and Research, Mumbai, Maharashtra, India
  3. Assistant Professor, MCA, Thakur Institute of Management Studies, Career Development and Research, Mumbai, Maharashtra, India

Abstract

This paper presents an in-depth empirical study of usability and effectiveness regarding using desktop voice assistants (DVA) within the Windows operating system platform. While much research has been done on mobile-based assistants like Siri and Google Assistant, or smart speaker platforms like Amazon Alexa, desktop-based assistants remain comparatively underexplored. A total of 176 participants were surveyed to analyze their experiences with DVA in usability, multitasking, accuracy, accessibility, and overall satisfaction. To provide a balanced analysis of users’ perceptions and behavioral trends, the study used a structured quantitative survey that included closed and open-ended questions. The research then tried to explore how demographic factors like age and occupation influence satisfaction levels through statistical correlation and frequency analysis. The evaluation also included practical scenarios of usage, like launching applications, navigating files, and web search, to assess real-world effectiveness. Results indicated that though DVA provides accessibility and convenience, the user satisfaction levels remain moderate, having a mean of 3.03/5 due to persistent challenges in contextual understanding and multitasking. Based on previous literature, this paper provides empirical evidence and sheds light on design recommendations for improving the effectiveness of DVA in professional and academic contexts.

Keywords: Accessibility, contextual intelligence, desktop voice assistants, human-computer interaction, multitasking, Windows OS

[This article belongs to Journal of Operating Systems Development & Trends ]

How to cite this article: Pritam Pal, Harsh Panchal, Kinjal Doshi. Evaluating the Usability and Effectiveness of Desktop Voice Assistants on Windows Operating Systems. Journal of Operating Systems Development & Trends. 2026; 13(01):29-42.
How to cite this URL: Pritam Pal, Harsh Panchal, Kinjal Doshi. Evaluating the Usability and Effectiveness of Desktop Voice Assistants on Windows Operating Systems. Journal of Operating Systems Development & Trends. 2026; 13(01):29-42. Available from: https://journals.stmjournals.com/joosdt/article=2026/view=242333

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Regular Issue Subscription Review Article
Volume 13
Issue 01
Received 27/03/2026
Accepted 31/03/2026
Published 30/04/2026
Publication Time 34 Days

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