Evaluating the Usability and Effectiveness of Desktop Voice Assistants on Windows Operating Systems

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This is an unedited manuscript accepted for publication and provided as an Article in Press for early access at the author’s request. The article will undergo copyediting, typesetting, and galley proof review before final publication. Please be aware that errors may be identified during production that could affect the content. All legal disclaimers of the journal apply.

Year : 2026 | Volume : 13 | 01 | Page :
    By

    Pritam Pal,

  • Harsh Panchal,

  • Kinjal Doshi,

  1. Student, MCA, Thakur Institute of Management Studies Career Development and Research, Maharashtra, India
  2. Student, MCA, Thakur Institute of Management Studies Career Development and Research, Maharashtra, India
  3. Assistant Professor, MCA, Thakur Institute of Management Studies Career Development and Research, Maharashtra, India

Abstract

This paper presents an in-depth empirical study of usability and effectiveness regarding the use of desktop voice assistants in Windows operating systems. While a lot of research has been done on mobile-based assistants like Siri and Google Assistant, or smart speaker platforms like Amazon Alexa, desktop-based assistants remain comparatively under-explored. A total of 176 participants were surveyed to analyze their experiences with DVA in usability, multitasking, accuracy, accessibility, and overall satisfaction. To provide a balanced analysis of users’ perceptions and behavioral trends, the study used a structured quantitative survey that included closed and open-ended questions. The research then tried to explore how demographic factors like age and occupation influence satisfaction levels through statistical correlation and frequency analysis. The evaluation also included practical scenarios of usage like launching applications, navigating files, and web search to assess real-world effectiveness. Results indicated that though DVA are providing accessibility and convenience, the user satisfaction levels remain moderate, having a mean of 3.03/5 due to persistent challenges in contextual understanding and multitasking. Based on previous literature, this paper provides empirical evidence and sheds light on design recommendations for improving the effectiveness of DVA in professional and academic contexts.

Keywords: Desktop Voice Assistants, Usability, Human-Computer Interaction, Windows OS, Multitasking, Accessibility, Contextual Intelligence

How to cite this article:
Pritam Pal, Harsh Panchal, Kinjal Doshi. Evaluating the Usability and Effectiveness of Desktop Voice Assistants on Windows Operating Systems. Journal of Operating Systems Development & Trends. 2026; 13(01):-.
How to cite this URL:
Pritam Pal, Harsh Panchal, Kinjal Doshi. Evaluating the Usability and Effectiveness of Desktop Voice Assistants on Windows Operating Systems. Journal of Operating Systems Development & Trends. 2026; 13(01):-. Available from: https://journals.stmjournals.com/joosdt/article=2026/view=242333


References


Ahead of Print Subscription Review Article
Volume 13
01
Received 27/03/2026
Accepted 31/03/2026
Published 30/04/2026
Publication Time 34 Days


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