The Role and Influence of Emotional Intelligence in Shaping Job Crafting: An Empirical Study

Year : 2024 | Volume :02 | Issue : 02 | Page : 15-23
By
vector

Gagan Raj,

vector

Sushma V,

  1. IV Semester, Department of Business Administration, Sahyadri College of Engineering and Management, Mangalore, Karnataka, India
  2. Assistant Professor, Department of Business Administration, Sahyadri College of Engineering and Management, Mangalore, Karnataka, India

Abstract document.addEventListener(‘DOMContentLoaded’,function(){frmFrontForm.scrollToID(‘frm_container_abs_127497’);});Edit Abstract & Keyword

The project titled “The Role and Influence of Emotional Intelligence in Shaping Job Crafting: An Empirical Study” explores the significant influence of Emotional Intelligence (EI) on job crafting while also examining how demographic factors impact this relationship. In today’s evolving workplace, employees are increasingly reshaping their roles to align better with their skills, values, and motivational process known as job crafting. Emotional intelligence, which includes the capacity to identify, comprehend, and regulate emotions efficiently, is vital in supporting this process. Using a sample of 123 respondents, the study employed correlation, regression, and chi-square analyses to assess the interplay between EI and job crafting. The results indicate a moderate to strong positive relationship, demonstrating that higher levels of Emotional Intelligence lead to more proactive job crafting behaviours. Furthermore, EI was found to be a significant predictor of job crafting, underscoring its importance in helping employees tailor their roles to achieve greater job satisfaction and performance. The study also explored demographic factors like age, gender, department, and job position, alongside Emotional Intelligence. The findings reveal that these variables significantly influence job crafting, although the linear relationships between some factors were less pronounced. For instance, while age and department showed clear effects, other factors like job position exhibited more nuanced relationships. The study’s insights emphasize the need for organizations to focus on developing Emotional Intelligence through targeted training programs. Additionally, by tailoring job crafting initiatives according to demographic variables, organizations can create a more engaged and satisfied workforce. This research contributes valuable perspectives to both employees and employers, offering actionable strategies to enhance job performance, satisfaction, and overall workplace dynamics through the integration of Emotional Intelligence and demographic considerations.

Keywords: Internal communication, employee – organizational relationship, employee perception, it sector, regression analysis

[This article belongs to International Journal of Manufacturing and Production Engineering (ijmpe)]

How to cite this article:
Gagan Raj, Sushma V. The Role and Influence of Emotional Intelligence in Shaping Job Crafting: An Empirical Study. International Journal of Manufacturing and Production Engineering. 2024; 02(02):15-23.
How to cite this URL:
Gagan Raj, Sushma V. The Role and Influence of Emotional Intelligence in Shaping Job Crafting: An Empirical Study. International Journal of Manufacturing and Production Engineering. 2024; 02(02):15-23. Available from: https://journals.stmjournals.com/ijmpe/article=2024/view=0

Full Text PDF

Full Text PDF

Browse Figures

References
document.addEventListener(‘DOMContentLoaded’,function(){frmFrontForm.scrollToID(‘frm_container_ref_127497’);});Edit

  1. Supriyanto AS, SUJIANTO AE, EKOWATI VM. Factors affecting innovative work behavior: Mediating role of knowledge sharing and job crafting. The Journal of Asian Finance, Economics and Business. 2020;7(11):999-1007.
  2. Gori A, Arcioni A, Topino E, Palazzeschi L, Di Fabio A. Constructing well-being in organizations: First empirical results on job crafting, personality traits, and insight. International Journal of Environmental Research and Public Health. 2021 Jun 21;18(12):6661.
  3. Topa G, Aranda-Carmena M. Job crafting in nursing: mediation between work engagement and job performance in a multisample study. International journal of environmental research and public health. 2022 Oct 5;19(19):12711.
  4. Saad ES, Ahmed FM. Emotional stability of nurses and its relation to their job crafting. Evidence-Based Nursing Research. 2020;2(1):10-.
  5. Sloan M, Geldenhuys M. Regulating emotions at work: The role of emotional intelligence in the process of conflict, job crafting and performance. SA Journal of Industrial Psychology. 2021;47(1):1-4.
  6. Ali G, Jaaffar A. The effect of organization justice, job crafting, appreciative leadership on workplace belongingness. Aegaeum. 2020;8:2626-38.
  7. Harry N. Call centre agents’ emotional intelligence as predicators of their exhaustion and professional efficacy: The moderating effect of meaningfulness. SA Journal of Industrial Psychology. 2021;47(1):1-9.
  8. Wang H, Li P, Chen S. The impact of social factors on job crafting: A meta-analysis and review. International Journal of Environmental Research and Public Health. 2020 Nov;17(21):8016.
  9. Keri A. Pekaar⁎, A. B. (2018). Self- and otherfocused emotional intelligence: Development and validation of the Rotterdam Emotional Intelligence Scale (REIS). ELSEVIER, 120, 222–233.
  10. Baig LD, Azeem MF, Paracha A. Cultivating innovative work behavior of nurses through diversity climate: The mediating role of job crafting. SAGE open nursing. 2022 May;8:23779608221095432.
  11. MELO NC, Dourado DC. The meaning of work saga: a collective job crafting experience. RAM. Revista de Administração Mackenzie. 2018 Dec 6;19(spe):eRAMD180077.
  12. Chikobvu P, Harunavamwe M. The role of emotional intelligence and work engagement on nurses’ resilience in public hospitals. SA J Hum Resour Manag. 2022;20(0):a1690. doi: 10.4102/sajhrm.v20i0.1690.
  13. Liu T, Wang W, Shan G, Zhang Y, Liu J, Li Y. Job crafting and nurses’ presenteeism: The effects of job embeddedness and job irreplaceability. Frontiers in Public Health. 2022 Jun 28;10:930083.
  14. Tims M, Twemlow M, Fong CY. A state-of-the-art overview of job-crafting research: current trends and future research directions. Career Development International. 2022 Feb 21;27(1):54-78.
  15. Aleksandrovna TN, Konstantinovich EA, Alekseevna VA. Development of effective interaction at work: job crafting and employee’s emotional competence. Turkish Online Journal of Design Art and Communication. 2018 Mar 1;8:583-90.
  16. Slemp GR, Vella-Brodrick DA. The Job Crafting Questionnaire: A new scale to measure the extent to which employees engage in job crafting. International Journal of wellbeing. 2013 Oct 7;3(2).
  17. Tian W, Wang H, Rispens S. How and when job crafting relates to employee creativity: the important roles of work engagement and perceived work group status diversity. International journal of environmental research and public health. 2021 Jan;18(1):291.
  18. Griep Y, Vanbelle E, Van den Broeck A, De Witte H. Active emotions and personal growth initiative fuel employees’ daily job crafting: A multilevel study. BRQ Business Research Quarterly. 2022 Jan;25(1):62-81.
  19. Kato Y, Chiba R, Shimazu A. Work engagement and the validity of job demands–resources model among nurses in Japan: a literature review. Workplace Health & Safety. 2021 Jul;69(7):323-42.
  20. Xu Z, Chin T, Cao L. Crafting jobs for sustaining careers during China’s manufacturing digitalization. Sustainability. 2020 Mar 6;12(5):2041.doi:10.3390/su12052041
Regular Issue Subscription Review Article
Volume 02
Issue 02
Received 05/10/2024
Accepted 06/11/2024
Published 12/12/2024
145