Smart E-Health Consultation Portal

Notice

This is an unedited manuscript accepted for publication and provided as an Article in Press for early access at the author’s request. The article will undergo copyediting, typesetting, and galley proof review before final publication. Please be aware that errors may be identified during production that could affect the content. All legal disclaimers of the journal apply.

Year : 2026 | Volume : 16 | Issue : 01 | Page :
    By

    Ravikant Nanwatkar,

  • Pawar Tanvi Vasant,

  • Triveni Pandurang Khandagale,

  • Vaishnavi Rajendra Mane,

  1. Assistant Professor, Department of Mechanical Engineering, STES’s NBNSTIC (NBN Sinhgad Technical Institutes Campus), Ambegaon (BK), Pune, Maharashtra, India
  2. UG Student, Department of Mechanical Engineering, STES’s NBNSTIC (NBN Sinhgad Technical Institutes Campus), Ambegaon (BK), Pune, Maharashtra, India
  3. UG Student, Department of Mechanical Engineering, STES’s NBNSTIC (NBN Sinhgad Technical Institutes Campus), Ambegaon (BK), Pune, Maharashtra, India
  4. UG Student, Department of Mechanical Engineering, STES’s NBNSTIC (NBN Sinhgad Technical Institutes Campus), Ambegaon (BK), Pune, Maharashtra, India

Abstract

The Smart E-Health Consultation Portal is an e-healthcare application that allows access to high-quality, efficient, and accessible medical care services via remote consultation of doctors & patients. Patients can communicate with their healthcare provider through video, voice, or chat communication which eliminates geographic and temporal boundaries. Factors that influence a patient’s perception of satisfaction consist of clear and timely responses from their healthcare provider, a guarantee of privacy when using the system, ease-of-use (usability) of the system, and trustworthiness of their healthcare provider. In addition to these key factors, the portal incorporates many additional features including symptom input, virtual diagnosis, treatment recommendations, follow-up monitoring, and electronic health records management. The Smart E-Health Consultation Portal utilizes advanced technology including video-conferencing, mHealth apps, wearable devices, cloud computing, and artificial intelligence to allow real-time communication between patients and healthcare providers and facilitate data-driven decision making. The implementation of the portal includes secure authentication of users, scheduling of appointments, and a cloud-based scalable architecture to accommodate multiple users. Additionally, the portal will be tested thoroughly to ensure reliability, user-friendliness, and protection of sensitive data. Results have shown an increase in accessibility to healthcare services, improvement in communication between physicians & patients and a decrease in emergency visits by 15%. Nonetheless, there still exist limitations to utilizing this system including dependence upon the Internet, barriers due to lack of technical knowledge, and concerns regarding confidentiality/privacy. Possible future enhancements may include inclusion of IoT devices into the portal; incorporation of predictive analysis utilizing artificial intelligence; use of Blockchain for secure storage/data management.

Keywords: e-healthcare, doctors & patients, healthcare provider, mHealth apps, Consultation Portal

[This article belongs to Research and Reviews: A Journal of Health Professions ]

How to cite this article:
Ravikant Nanwatkar, Pawar Tanvi Vasant, Triveni Pandurang Khandagale, Vaishnavi Rajendra Mane. Smart E-Health Consultation Portal. Research and Reviews: A Journal of Health Professions. 2026; 16(01):-.
How to cite this URL:
Ravikant Nanwatkar, Pawar Tanvi Vasant, Triveni Pandurang Khandagale, Vaishnavi Rajendra Mane. Smart E-Health Consultation Portal. Research and Reviews: A Journal of Health Professions. 2026; 16(01):-. Available from: https://journals.stmjournals.com/rrjohp/article=2026/view=242238


References

  1. World Health Organization. Global strategy on digital health 2020–2025. Geneva: World Health Organization; 2021.
  2. World Health Organization. WHO guideline: recommendations on digital interventions for health system strengthening. Geneva: World Health Organization; 2019.
  3. Cowie MR, Bax J, Bruining N, Cleland JGF, Koehler F, Malik M, et al. e-Health: a position statement of the European Society of Cardiology. Eur Heart J. 2016;37(1):63–66. doi:10.1093/eurheartj/ehv416
  4. Ministry of Health and Family Welfare. Telemedicine practice guidelines. New Delhi: Government of India; 2020.
  5. Topol E. The Topol review: preparing the healthcare workforce to deliver the digital future. London: NHS Health Education England; 2019.
  6. Vahini M, Kumar EB. Smart health consulting system. Int J Innov Sci Res Technol. 2025;10(4):1236–1242.
  7. Jiang H, Mi Z, Xu W. Online medical consultation service–oriented recommendations: systematic review. J Med Internet Res. 2024;26(1):e46073. doi:10.2196/46073
  8. Mudholkar S, Awajare N, Makwana A, et al. Smart health consulting and online health shopping portal with product recommendation system. Int J Adv Res Sci Commun Technol. 2022;2(2):360–362.
  9. Chuang R, Dinh-Le C, Chokshi S, Mann D. Wearable health technology and electronic health record integration: scoping review and future directions. JMIR Mhealth Uhealth. 2019;7(9):e12861. doi:10.2196/12861
  10. Kovaleski F, da Fonseca MH, Picinin CT, Pedroso B, Pilatti LA, de Francisco AC, et al. E-health practices and technologies: a systematic review from 2014 to 2019. Int J Environ Res Public Health. 2021;18(18):9673. doi:10.3390/ijerph18189673
  11. Evans RS. Electronic health records: then, now, and in the future. Yearb Med Inform. 2016;25(Suppl 1):S48–S61. doi:10.15265/IYS-2016-s006
  12. Firdhous M, Ghazali O, Hassan S. Trust and trust management in cloud computing: a survey. Sintok: Universiti Utara Malaysia; 2011. Technical Report No.: UUM/CAS/InterNetWorks/TR2011-01.
  13. Goedert J. In health care, privacy and security emphasis will only increase. Health Data Manag. 2011;19(8):32–36.
  14. Willis C, Gassaway J. Implementing a patient portal: the role of the hospital librarian. Med Ref Serv Q. 2018;37(2):173–180. doi:10.1080/02763869.2018.1439219
  15. Longtin Y, Sax H, Leape LL, Sheridan SE, Donaldson L, Pittet D. Patient participation: current knowledge and applicability to patient safety. Mayo Clin Proc. 2010;85(1):53–62. doi:10.4065/mcp.2009.0248
  16. Sinsky C, Colligan L, Li L, Prgomet M, Reynolds S, Goeders L, et al. Allocation of physician time in ambulatory practice: a time and motion study in 4 specialties. Ann Intern Med. 2016;165(11):753–760. doi:10.7326/M16-0961
  17. Tucker KL, Sheppard JP, Stevens R, Bosworth HB, Bove A, Bray EP, et al. Self-monitoring of blood pressure in hypertension: a systematic review and individual patient data meta-analysis. PLoS Med. 2017;14(9):e1002389. doi:10.1371/journal.pmed.1002389
  18. Hoyt RE, Hersh WR, editors. Health informatics: practical guide. 7th ed. Columbia (SC): Informatics Education; 2018.
  19. Krohn R, Metcalf D, Salber P. Connected health: improving care, safety, and efficiency with wearables and IoT solutions. Boca Raton (FL): CRC Press; 2017.
  20. Pérez MV, Mahaffey KW, Hedlin H, Rumsfeld JS, Garcia A, Ferris T, et al. Large-scale assessment of a smartwatch to identify atrial fibrillation. N Engl J Med. 2019;381:1909–1917. doi:10.1056/NEJMoa1901183
Regular Issue Subscription Review Article
Volume 16
Issue 01
Received 27/03/2026
Accepted 26/04/2026
Published 30/04/2026
Publication Time 34 Days
1

Login


My IP

PlumX Metrics