Naman Garg,
Naman Choudhary,
Natasha Goklani,
Muskan Goyal,
Khushi Sharma,
Abhishek Sharma,
- Student Department of Computer Science, Poornima College of Engineering, Jaipur Rajasthan India
- Student Department of Computer Science, Poornima College of Engineering, Jaipur Rajasthan India
- Student Department of Computer Science, Poornima College of Engineering, Jaipur Rajasthan India
- Student Department of Computer Science Poornima College of Engineering, Jaipur Rajasthan India
- Student Department of Computer Science Poornima College of Engineering, Jaipur Rajasthan India
- Assistant Professor Department of Computer Science, Poornima College of Engineering, Jaipur Rajasthan India
Abstract
This article delves into the development of a food order chatbot, leveraging Node.js alongside the Microsoft Bot Framework. The burgeoning popularity of chatbots within the food industry stems from their capacity to streamline the ordering process while simultaneously enriching customer experiences. In this study, we explore the implementation process, features, and advantages associated with crafting a food order chatbot, utilizing Node.js as the backend programming language and the Microsoft Bot Framework as the development platform. Central to our investigation is FoodieBot, a chatbot endowed with pivotal features, such as restaurant selection, menu browsing, order placement, and integrated payment processing. Through a comprehensive evaluation of the system’s performance and user experience, we elucidate its efficacy in optimizing the food ordering journey and furnishing users with a convenient conversational interface. By addressing the burgeoning demand for seamless and intuitive food ordering solutions, this research contributes to the burgeoning field of chatbot technology, particularly within the context of the food service industry. Furthermore, the findings of this study offer insights into the practical implications and potential applications of chatbots in enhancing business operations and customer interactions within the food domain. Through rigorous analysis and empirical validation, this article underscores the transformative potential of leveraging Node.js and the Microsoft Bot Framework to develop innovative solutions tailored to the evolving needs of modern consumers and businesses alike.
Keywords: Chatbot, food order, food service, natural language processing (NLP), node.js, Microsoft bot framework
[This article belongs to Journal of Advancements in Robotics(joarb)]
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Journal of Advancements in Robotics
| Volume | 11 |
| Issue | 02 |
| Received | May 6, 2024 |
| Accepted | June 8, 2024 |
| Published | July 10, 2024 |